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Contact Philip Kingsley Customer Care


Contact Us

You can get in touch with us by using the 'Contact Us' button in the bottom-right corner of the page. Alternatively you can email us on or call us on 0207 237 7100.

Our regular opening hours are 9am - 5.30pm (GMT/BST) Monday - Friday.

PLEASE NOTE: A member of the Philip Kingsley Customer Service Team will respond to your enquiries within 48 hours. 

Frequently Asked Questions

The most common reason a promotional code isn't working is because it is not valid with any other offers or promotions. 

You can find the terms and conditions of our promotions here

For any other issues, please contact us on one of the methods above. 

You can try our Hair Quiz to find the right product for your hair, or contact one of our online hair consultants.

Yes, all over our product bottles are made from 100% renewable and recyclable bioplastic.

You can find out more about our packaging and how we're showing love to both your hair and the planet here

Each of our product pages now have a 'How To Guide' to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page. 

If you have any further questions about your products don't hesitate to contact us using the methods above. 

No, we are very proud to say that all of our products are cruelty-free.