Contact Philip Kingsley Customer Care
Contact Us
PLEASE NOTE: Due to high demand of our Winter Outlet, our distribution centre and courier partners are experiencing delays. We are doing everything we can to get your order to you as soon as possible. We apologise for any inconvenience caused and Thank You for your patience.
Frequently Asked Questions
Our Customer Care team are happy to help you with your query, but we hope these FAQ's will help you quickly find the answer you're looking for.
If not, simple get it touch using the 'Contact Us' button in the bottom corner of the screen or email us using the button below.
MY PROMOTIONAL CODE ISN'T WORKING
The most common reason a promotional code isn't working is because it is not valid with any other offers or promotions.
You can find the terms and conditions of our promotions here.
For any other issues, please contact us on one of the methods above.
Yes, all over our product bottles are made from 100% renewable and recyclable bioplastic.
You can find out more about our packaging and how we're showing love to both your hair and the planet here.
Each of our product pages now have a 'How To Guide' to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page.
If you have any further questions about your products don't hesitate to contact us using the methods above.
No, we are very proud to say that all of our products are cruelty-free.
You can try our Hair Quiz to find the right product for your hair, or contact one of our online hair consultants.